Delivery Manager - UAE Staffing
Net2source Inc is one of the fastest growing diversities certified global workforce solutions companies with an unprecedented YoY growth of over 100% for last 6 years working with Fortune 1000/Global 2000 across 32 countries and 5 continents including North America, South America, Europe, Asia, Australia, and Middle East.
Job Title: Delivery Manager – UAE Staffing
Location: Noida / Bangalore / Vadodara, India
Job Type: Full-time
Shift Timing: UAE-aligned working hours (Gulf Standard Time)
Job Summary
We are looking for a skilled Delivery Manager to lead project execution and service delivery for our UAE-based clients, operating from our India delivery centers. You will manage cross-functional teams, ensure client satisfaction, and align deliverables with project goals, SLAs, and compliance expectations.
Key Responsibilities
🔹 Project Delivery & Governance
- Lead and manage the end-to-end delivery of UAE client projects from India.
- Define and monitor project scope, schedule, resource plans, and budget.
- Drive governance practices include weekly reporting, dashboards, and performance reviews.
🔹 Client Coordination
- Act as the offshore delivery contact for UAE-based stakeholders.
- Maintain strong working relationships with client teams across time zones.
- Align with the UAE onshore team for escalations, updates, and delivery alignment.
🔹 Team & Resource Management
- Manage and mentor delivery teams across locations.
- Forecast resource needs and support hiring initiatives in coordination with HR.
- Promote team collaboration and adherence to agile or hybrid delivery models.
🔹 Risk, Quality & Compliance
- Proactively identify and mitigate delivery risks and project blockers.
- Ensure compliance with UAE-specific security, data privacy, and quality standards.
- Align offshore processes to UAE/GCC expectations and SLAs.
Required Skills & Qualifications
✅ Experience
- 7–12 years of experience in IT, Non-IT or Engineering delivery/project management.
- Hands-on experience managing Middle East (especially UAE) client accounts preferred.
- Background in industries like IT Services, BFSI, Logistics, or ERP is a plus.
✅ Education
- Bachelor’s degree in Engineering, Computer Science, or related technical field.
✅ Soft Skills
- Excellent written and verbal communication in English.
- Strong stakeholder engagement skills across cultures and time zones.
- Ability to handle pressure and multitask across projects.
Preferred Qualifications
- Prior experience working in a global delivery model (onsite-offshore).
- Understanding of UAE/Gulf client expectations, cultural norms, and business etiquette.