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GCC BOT (Build-Operate-Transfer)

Driven by agility and a focus on innovation, Net2Source’s GCC BOT operates as a strategic extension of your business, delivering scalable solutions across talent management, analytics, business support, and digital operations. Our Build-Operate-Transfer (BOT) model enables organizations to establish and scale dedicated teams with reduced risk, managing operations end-to-end until they’re ready for a seamless transition.

Case Study

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Custom-Built for Long-Term Growth

A tech-driven enterprise needed to scale operations, access top talent, and reduce costs. Net2Source introduced its GCC Build-Operate-Transfer (BOT) model — a structured, efficient approach to establishing a fully functional offshore center. Net2Source supports the client through each phase: building and operating the center, then seamlessly transferring ownership once it's operational and scalable. This ensures a smooth transition to a self-sustaining, growth-ready operation.

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Talent Shortage, High Operating Costs

The client faced rising labor costs, limited access to specialized expertise, and heavy reliance on external suppliers. Their internal teams struggled to scale effectively. They needed a low-risk, strategic model that would allow them to build new capabilities while maintaining full control and future ownership.

Phased Execution with Full Support

Net2Source launched the BOT model by establishing a specialized GCC and managing personnel in operations, analytics, and IT. Throughout the operational phase, Net2Source ensured compliance, optimized workflows, and enhanced performance. After stabilization, the center was seamlessly transferred to the client, ensuring full control and uninterrupted operations.

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Self-Sustained Growth Engine

The BOT-based GCC reduced operating costs by 40% and enabled rapid team scaling. The client smoothly transitioned to full ownership, achieving better alignment, faster innovation, and a sustainable model for long-term global growth- supported by a skilled workforce and scalable infrastructure.

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YOU MAY NEED TO KNOW

Frequently Asked Questions

What is a Global Capability Center (GCC)?

A GCC is an offshore unit established by a company to deliver a range of business services, including IT, finance, HR, and more, acting as an integral part of the global enterprise.

What is the Build-Operate-Transfer (BOT) model in GCC services?

The BOT model involves setting up a dedicated Global Capability Center (GCC), operating it on your behalf, and eventually transferring full ownership to you. It’s a strategic way to build offshore capabilities with reduced risk and faster time-to-value.

How is a GCC different from outsourcing?

Unlike outsourcing, where services are handled by third-party vendors, a GCC is fully owned and operated by the parent company, ensuring more control, alignment, and IP protection.

What functions can be handled by a GCC?

GCCs can support various functions such as software development, data analytics, customer support, finance & accounting, procurement, legal services, and R&D.

Where are GCCs typically located?

GCCs are often set up in talent-rich, cost-effective countries like India, the Philippines, Poland, and Mexico, depending on business needs and regional expertise.

What are the key benefits of setting up a GCC?

Key benefits include access to skilled talent, cost savings, enhanced control, operational scalability, business continuity, and accelerated innovation.

How long does it take to set up a GCC?

Timelines vary based on scope and scale, but with the right partner, a fully operational GCC can often be set up within 3 to 6 months.

Is a GCC suitable for small or mid-sized companies?

Yes. With models like "GCC-as-a-Service," even smaller companies can leverage the benefits of a GCC without heavy upfront investment.

What are the benefits of using a BOT model for setting up a GCC?

BOT offers cost efficiency, operational control, faster scalability, and reduced risk. It allows companies to test and refine operations before taking full ownership.

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