Overview
A leading healthcare provider in the US was facing difficulties in managing its staffing needs due to a sharp increase in patient demand during the flu season. With over 50 clinics and hospitals across multiple states, the provider needed a reliable partner to help fill both short-term and long-term staffing gaps in various departments, including nursing, administration, and IT.
The healthcare organization partnered with Net2Source, a global leader in contingent staffing solutions, to streamline their workforce and ensure consistent patient care.
Challenges
Net2Source provided a customized contingent staffing solution to address these challenges. Key solutions included:
1. Flexible Staffing Model: Net2Source offered a contingent staffing solution that allowed the client to scale its workforce based on demand. Whether for temporary, permanent, or project-based roles, the healthcare provider had access to a large pool of pre-vetted professionals.
2. Targeted Recruitment: Net2Source implemented targeted recruitment strategies to attract specialized talent across nursing, administration, and IT fields. By focusing on professionals with prior healthcare experience, they ensured the organization got the right skills.
3. Technology-Driven Approach: Net2Source used a data-driven platform to match candidates quickly and effectively, reducing the hiring time by 30%.
4. Cost Optimization: The solution included optimizing workforce costs by reducing reliance on overtime and providing temporary staff as needed, leading to significant savings for the client.
Implementation Process
1. Needs Assessment: The first step was to evaluate the client’s immediate and long-term staffing needs. Net2Source conducted a thorough assessment of the provider's workforce, understanding the gaps and the required skillsets for each role.
2. Candidate Pooling: Leveraging its vast database of healthcare professionals, Net2Source rapidly curated a list of potential candidates. Pre-screening interviews ensured that only the most qualified candidates were submitted for review.
3. Deployment: Once the candidates were approved, Net2Source managed the onboarding process, ensuring seamless integration into the healthcare organization’s operations.
4. Ongoing Support: Throughout the contract, Net2Source offered continuous support, adjusting staffing levels as needed and ensuring compliance with all regulatory standards.
Result
1. Reduction in Time-to-Hire: The average time to fill positions dropped by 40%, allowing the healthcare provider to stay ahead of its staffing needs.
2. Improved Employee Retention: With Net2Source’s focus on matching the right candidates to the right roles, the organization saw a 25% reduction in staff turnover, especially in high-stress positions like nursing.
3. Cost Savings: By optimizing staffing and reducing overtime, the client realized a 15% reduction in overall labor costs.
4. Increased Patient Satisfaction: With the healthcare facilities fully staffed, patient satisfaction scores improved by 20%, as there were no delays in care due to understaffing
Benefits
Faster Hiring: Time-to-hire was reduced by 40%, allowing quick filling of critical roles during peak demand.
Cost Savings: The client saw a 15% reduction in overall labor expenses, including decreased overtime reliance.
Better Retention: Staff turnover decreased by 25%, improving workforce stability.
Higher Patient Satisfaction: With fully staffed facilities, patient satisfaction score improved by 20%, ensuring timely care and enhanced patient experiences.
Specialized Talent: Access to experienced professionals ensured quality hires in key areas.
By partnering with Net2Source, the healthcare provider was able to overcome staffing challenges, reduce costs, and improve both employee retention and patient satisfaction, demonstrating the power of strategic workforce solutions in the healthcare industry.
